| Organization: | Ottawa (City of) - OC Transpo - Accessible Transit | ||
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| Description of Services: |
Busses and O-Train are equipped with low floors for easy boarding and have designated spaces for customers using assistive or mobility devices * Contact for more information on accessibility Community Pass: discounted Community Pass available to Ottawa residents who receive Ontario Disability Support Program (ODSP) benefits Travel Training: program teaches people with disabilities and seniors to use transit safely and independently * delivered in partnership with school boards, hospitals, day programs and other agencies serving people with disabilities * For more information, contact OCTTravelTraining@ottawa.ca Service Animals: Service animals welcome on OC Transpo vehicles * Customers can identify their service animal with a vest, harness or other visual indicator; provide an Attorney-General of Ontario Guide Dog photo ID card; provide a previously issued OC Transpo Service Animal card (no longer offered); or provide a letter from a regulated health professional confirming the requirement for an animal My Para Transpo: Customers can book, cancel and track trips using the My Para Transpo web application * This self-service system allows customers to manage their trips easily without calling Customer Service Other travel aids available |
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| Fees: | Set fees * visit the website or call for more information | ||
| Application: |
To apply for Para Transpo: Submit an application to Lifemark Health Group * application form on octranspo.com To apply for a Community Pass: Call or use Canada Video Relay Services to start the application |
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| Accessibility: |
Wheelchair Accessible
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| Languages: | English ; French | ||
| Area(s) Served: | Ottawa (City of) | ||
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| Phone Numbers: | 613-560-5000 | ||
| Teletype: | 613-741-5280 | ||
| After Hours: | 3-1-1 | ||
| Fax: | 613-842-3653 | ||
| Email: | accessibility@octranspo.com | ||
| Website: | www.octranspo.com/en/our-services/accessibility/ | ||
| Address: |
925 Belfast Rd Ottawa, ON K1G 0Z4 |
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| Intersection: | St Laurent Blvd and Belfast Rd | ||
| Location: | Ottawa | ||
| Hours: | Office hours Mon - Fri 9am- 5pm * Rideau Centre Customer Service Centre: Mon- Sat 9:30am-9pm * Sun 11am-6pm | ||
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| This information is provided by thehealthline.ca. It was last completely updated on: 2/18/2025 | |||
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| © 2025, Ontario Health atHome | |||
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